Faqs


Faqs

Frequently Asked Questions

To help our customers prepare their US expat taxes while living abroad,

we’ve prepared a list of the most frequently asked US expat tax questions.

Expat Tax Online LLC is owned and operated by Expat US Tax, which has been successfully trading since 2011.

Both companies are owned by Andrew J. Landin

2017 marks Andrew’s 14th year of expatriate taxes in a career which started with Ernst & Young in London, before relocating to Melbourne and joining PricewaterhouseCoopers. While in Australia, Andrew was a US/ Australian expatriate tax manager focusing on the financial services and oil and gas industries. In 2010, Andrew undertook a secondment to PricewaterhouseCoopers Qatar where his main clients were two of the prestigious US universities in Education City before leaving PricewaterhouseCoopers to establish Expat US Tax in February 2011.

Read more..

UPLOADING  DOCUMENTS FROM YOU TO US –

When you upload your private documents into our secure portal we want you to know one thing; We use Sharefile.

which is protected by the same 256-bit encryption you would find on any international bank’s website. This portal will be used by you and your ETO’s accountant to securely exchange information.

 

Read more here..

You can pay before or after completing our online questionnaire.

Please select the most appropriate service type from our package page and click “Pay now”.
Fees are mostly charged in US dollars.

We accept all Visa, MasterCard and American Express credit and debit cards.

The security of your personal and private information is our top priority.

We use the leading products available from around the globe to keep your data as safe and secure as possible.

Your information is collected via our fully secure (SSL) HTTPS online questionnaire.

Once your questionnaire has been submitted, it is removed from the first secure server and moved to your Citrix ShareFile Secure Tax Folder.

If you also upload information to your Secure Tax Folder, this cloud storage service is provided by Citrix, one of the leading secure storage facilities available today.

We use Wolters Kluwer, the worlds leading tax preparation software to prepare your tax returns for total accuracy, compliance and storage security.

Online payments are secured by Stripe, one of the worlds largest online credit card processing facilities. Stripe transact and protect millions of online transactions everyday.

To this day, we have never experienced a personal data breach.

Yes! The whole site is secure and encrypted.

That’s why the URL (domain name) for the website starts with “https” and not “http”. The “s” means the site is secure.

Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted.

Simply stated, our website is extremely secure. We use the same 256-bit encryption used by international banks around the world. Your information is only accessed by the CPA or IRS Enrolled Agent who is preparing your tax returns.

Once we have your data it is stored at Citrix Sharefile, one of the safest and most secure storage systems in the world.

Online payments are secured by Stripe, one of the worlds largest online credit card processing facilities. Stripe transact and protect millions of online transactions everyday.

To this day, we have never experienced a personal data breach.

Learn more about our security here: Expat Tax Online Security

Whenever you have a problem or complaint, please contact us as soon as possible so we can help.

We have senior members of our team available every business day should you feel that your matter needs to escalated.

We also offer a 100% satisfaction guarantee. You can cancel your service order with us at any point up until your tax returns have been completed and/or lodged.

All fees you have paid will be refunded back to your credit card promptly.

Load More

Frequently Asked Questions

To help our customers prepare their US expat taxes while living abroad, we’ve prepared a list of the most frequently asked US expat tax questions.

Expat Tax Online LLC is owned and operated by Expat US Tax, which has been successfully trading since 2011.

Both companies are owned by Andrew J. Landin

2017 marks Andrew’s 14th year of expatriate taxes in a career which started with Ernst & Young in London, before relocating to Melbourne and joining PricewaterhouseCoopers. While in Australia, Andrew was a US/ Australian expatriate tax manager focusing on the financial services and oil and gas industries. In 2010, Andrew undertook a secondment to PricewaterhouseCoopers Qatar where his main clients were two of the prestigious US universities in Education City before leaving PricewaterhouseCoopers to establish Expat US Tax in February 2011.

Read more..

UPLOADING  DOCUMENTS FROM YOU TO US –

When you upload your private documents into our secure portal we want you to know one thing; We use Sharefile.

which is protected by the same 256-bit encryption you would find on any international bank’s website. This portal will be used by you and your ETO’s accountant to securely exchange information.

 

Read more here..

You can pay before or after completing our online questionnaire.

Please select the most appropriate service type from our package page and click “Pay now”.
Fees are mostly charged in US dollars.

We accept all Visa, MasterCard and American Express credit and debit cards.

The security of your personal and private information is our top priority.

We use the leading products available from around the globe to keep your data as safe and secure as possible.

Your information is collected via our fully secure (SSL) HTTPS online questionnaire.

Once your questionnaire has been submitted, it is removed from the first secure server and moved to your Citrix ShareFile Secure Tax Folder.

If you also upload information to your Secure Tax Folder, this cloud storage service is provided by Citrix, one of the leading secure storage facilities available today.

We use Wolters Kluwer, the worlds leading tax preparation software to prepare your tax returns for total accuracy, compliance and storage security.

Online payments are secured by Stripe, one of the worlds largest online credit card processing facilities. Stripe transact and protect millions of online transactions everyday.

To this day, we have never experienced a personal data breach.

Yes! The whole site is secure and encrypted.

That’s why the URL (domain name) for the website starts with “https” and not “http”. The “s” means the site is secure.

Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted.

Simply stated, our website is extremely secure. We use the same 256-bit encryption used by international banks around the world. Your information is only accessed by the CPA or IRS Enrolled Agent who is preparing your tax returns.

Once we have your data it is stored at Citrix Sharefile, one of the safest and most secure storage systems in the world.

Online payments are secured by Stripe, one of the worlds largest online credit card processing facilities. Stripe transact and protect millions of online transactions everyday.

To this day, we have never experienced a personal data breach.

Learn more about our security here: Expat Tax Online Security

Whenever you have a problem or complaint, please contact us as soon as possible so we can help.

We have senior members of our team available every business day should you feel that your matter needs to escalated.

We also offer a 100% satisfaction guarantee. You can cancel your service order with us at any point up until your tax returns have been completed and/or lodged.

All fees you have paid will be refunded back to your credit card promptly.

Load More

Process

  Choose 1, 2 or 3 years, complete the form & check out.

  Follow the email instructions to access your tax questionnaire.

  Complete all the tax questionnaire.

   Upload any documents we request to our secure tax folder.

 A specialist IRS licensed accountant will prepare new returns.

  We’ll send you the returns to review and sign.

  We’ll e-file your returns with the IRS where possible.

Feefo Testimonials


See what Madison’s got to say…

'